Terms

1. Who you are dealing with

This site is operated by Anima Atelier Ltd ("we", "us", "the studio"), trading as Anima Studio, based in London, United Kingdom.

Anima Atelier Ltd is a company registered in England and Wales under number 16751530, with its registered office at 26 Exclusive House, Oldfield Road, Maidenhead SL6 1NQ, United Kingdom.

We are not currently registered for VAT, so no VAT is charged on our prices.

You can reach us at christian@animastudio.co.uk, and that address is the right one for questions, complaints and formal notices alike.

2. Using this site

You are welcome to look at anything here, and to share links to it. We ask you not to copy the site's design or code, use anything here to train a machine learning model, scrape it in bulk, or attempt to interfere with how it runs.

We keep the site up as best we can but we do not promise it will always be available or free of faults, and we may change or withdraw anything on it without notice.

Where the site links somewhere else, that is a convenience rather than an endorsement, and what happens on the other site is governed by that site's own terms.

3. The work shown here

Every film, image, design and piece of writing on this site is owned by the studio or by the client it was made for, and is protected by copyright. Showing it here is not a licence to reuse it.

Client work appears with permission. Names, logos and trade marks belong to the companies they identify and are shown to say who the work was made for, not to suggest those companies endorse anything else the studio does.

If you believe something here infringes your rights, write to us and we will look at it promptly.

4. Commissioning work from the studio

Nothing on this site is an offer capable of acceptance, and prices mentioned in conversation are indicative. A project begins when we send a written proposal and you accept it. That proposal, together with these terms, is the contract; where the two disagree, the proposal wins, because it is the document that describes your actual project.

Unless the proposal says otherwise:

• the fee, the deliverables and the number of rounds of revision are the ones stated in the proposal, and work beyond them is quoted before it is started, not billed afterwards
• dates depend on receiving your feedback and materials when agreed, and slip by at least as long as any delay in them
• invoices are payable within 14 days, and we may pause work on an overdue account
• late payment carries interest and costs under the Late Payment of Commercial Debts (Interest) Act 1998 where the customer is a business
• you own the final delivered work once it has been paid for in full, and until then we keep it
• we keep our own pre-existing tools, rigs, templates and know-how, and you get a licence to use them as part of the delivered work rather than ownership of them
• we may show the finished work in our portfolio and on social media once it is public, and we will hold it back if you ask us to

Either of us may end a project in writing. If you do, you pay for the work done up to that point and any commitments we have already made on your behalf.

5. Buying something from us online

This part applies if and when you buy a product, licence or service through this site. It sits alongside part 4 rather than replacing it: where you are commissioning bespoke work, part 4 governs.

Your order is an offer to buy. A contract is formed when we send you written confirmation that we have accepted it, not when you place it or when your card is authorised. If we cannot accept an order, or a price or description turns out to be wrong, we will tell you and refund anything you have paid in full.

Prices are in pounds sterling and include any applicable tax. Payment is taken by a regulated payment provider; we never see or store your full card details.

A licence we sell is granted to you for the use described at the point of sale, is not transferable without our agreement, and does not permit resale or redistribution of the underlying files.

6. If you are buying as a consumer

You have rights here that we cannot reduce, and nothing on this page tries to. If any term in it conflicts with your statutory rights, your statutory rights apply.

Under the Consumer Rights Act 2015, what we supply must be as described, of satisfactory quality, and fit for any purpose you told us about. Services must be carried out with reasonable care and skill. If they are not, you may be entitled to a repeat performance, a repair or replacement, or a price reduction.

Under the Consumer Contracts Regulations 2013 you may cancel a distance contract within 14 days of the day after it is made, or of the day you receive goods, and get your money back. Two ordinary exceptions apply, and we will make both of them explicit at the point of purchase rather than leaving them here:

• for digital content you download or access straight away, you lose the cancellation right at the moment delivery begins, and only if you expressly asked for it to begin at once and acknowledged that loss
• for a service you asked us to start within the 14 days, you can still cancel, but you pay for the part already performed

To cancel, tell us at christian@animastudio.co.uk. You do not have to use any particular form of words. We will refund you within 14 days of accepting the cancellation, by the same method you paid with.

If something is wrong, tell us and we will try to put it right. You can also use the European Commission's online dispute resolution platform, or ask Citizens Advice, and none of that affects your right to go to court.

7. If you are buying as a business

The cancellation rights in part 6 are consumer rights and do not apply to you. You confirm you have authority to bind the business you are buying for, and that you are not relying on any statement we have not put in writing.

These terms and the proposal are the whole agreement between us on their subject, and replace anything said beforehand. Any purchase order conditions you attach do not apply unless we have agreed to them in writing.

8. Responsibility, and its limits

We do not limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not permit us to limit. Nothing below affects that, or a consumer's statutory rights.

Subject to that, and where you are a business:

• we are not liable for loss of profit, loss of business, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss
• our total liability for any project is limited to the fees you have paid us for it
• we are not responsible for delays or failures caused by something outside our reasonable control

You are responsible for the accuracy of material you give us and for having the rights to it, including any footage, fonts, music or trade marks you supply, and you agree to cover us against claims arising from material you provided.

9. Changes, and the law that applies

We may change these terms, and the version on this page when you place an order or accept a proposal is the one that governs it. The date at the top tells you when it last changed.

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident elsewhere in the UK, you keep the protection of your local law and may bring proceedings in your own courts.

If any part of these terms turns out to be unenforceable, the rest of them continue to apply.